Front Desk Call Management
MIU recognizes the importance of excellent communication and management in the healthcare industry. Our Front Desk Call and Patient Care Management services are designed to give virtual help and maintain a smooth workflow for medical practices and clinics.
What We Offer
Virtual Service Excellence
Our Front Desk Call and Patient Care Management is a virtual solution tailored to the changing demands of healthcare professionals. We offer comprehensive assistance with a wide range of administrative tasks, utilizing cutting-edge technology and highly qualified personnel.
Appointment Scheduling and Medication Refills
Lab Orders and Medical Record Generation
Fax Services for Enhanced Communication
We specialize in generating recommendations for your patients and gaining prior authorization from insurance providers. We reduce the administrative burden on your business by specializing in two types of prior authorizations: drugs and referrals.
Maintaining continuity of care is critical. Our staff schedules follow-ups every three to six months to encourage patient engagement and monitoring.
Annual Visit Documentation
For comprehensive patient care, we meticulously record annual visits, ensuring a thorough and organized record of each patient’s health history.
Detailed Office Visit Information
Patient Information Assistance and Acquisition